CUSTOMER SATISFACTION SURVEY KIOSKS AT YOUR POINT OF SALE

Collect the opinions of your customers at the time of the shopping experience automatically using the Solvis search kiosks!

Solvis designed a complete solution for business which want to monitor their customer satisfaction ratings.

SURVEY KIOSKs

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Answer collection 24/7

Just plug it in and that’s it! Our kiosks collect your customers’ opinions before they leave your establishment.

3G / Wi-Fi
connection

All data collected is automatically sent to our system via 3G or WI-FI network.

Auto Tab

Our system tabulates all information and organizes it into nine different report types.

Sending
strategic reports to the email of each person in charge

You and your team can get reports as often as you like, with several different settings.

Reports in
the palm of your hand

With the Solvis Monitor app for Android and IOs, you can see the search results on your smartphone pretty much in real time.

A team of
experts working for the success of your project

Our experienced Research team follows your project continuously, from the creation of the questionnaire to receiving the reports.

WATCH HOW IT WORKS ON THE VIDEO BELOW:

RESULTS THAT REALLY MATTER

Solvis has developed point-of-sale research solutions since 2000. Our electronic research kiosks are present in many segments, such as restaurants, hotels, industries, hospitals, department stores, retail chains, museums, specialty shops, laboratories, among others.

Check below some milestones reached with our kiosks:

+ Millions of answers collected

+ kiosks in brazil

+ CUSTOMERS IN BRAZIL, USA, MEXICO AND COLOMBIA

+ REPORTS DELIVERED EVERY DAy

MUCH MORE THAN CUSTOMER SATISFACTION SURVEY TOTENS

Other solutions from Solvis to bring you closer to your customer:

Online survey

Survey on email footer

Webspot - Kiosk for web page display

Half screen ads

TESTIMONIES FROM CLIENTS LIKE YOU

See how Solvis’s survey solution has already helped the most diverse types of businesses across Brazil

"Data becomes information in a second! We'd already used the Solvis solution on other occasions and we will comment a little about the application at the launch of Sushi à la PF Chang's.We did a soft launch in two units to evaluate both the operational performance and the acceptance of the new products.In the early days, based on the answers, we crossed the information in the system and verified that the way our attendants were presenting the product was generating a wrong perception. We quickly aligned the speech with the information collected together with the communication for the launch of the campaign and it's been a success!It would be impossible to tabulate and cross-reference information in a conventional model with such speed and efficiency. Congratulations to Solvis on the platform

Hilton Kawaguchi

Managing Partner, Zak Business Development

"We were using paper surveys before Solvis's survey solution. Besides being very labor-intensive, we often lost information because the surveys were incomplete or illegible.With the use of the totem, we save work in all our units and we get the responses of the clients in an organized and agile way.The research tool also improved the guidelines given to our managers because the suggestions for improvement come directly from the customers.In each new expansion of the Dreams group, we will have a Solvis kiosk! "

Roberta Toussaint

Quality and procedures manager, Grupo Dreams

"We’ve always had the need to know our customers and their level of satisfaction with our products and services. Solvis has made this possible, not only by supplying the equipment, but also by providing competent intelligence in research, combined with an extremely dynamic and fast platform. Today it is possible to monitor satisfaction, among other factors, and anticipate the need for improvement, as well as measure the results of procedures already implemented. We started with a piece of equipment at Esalflores and already installed a second in Esalpet and the results are incredible.Now the manager has one more super tool, which is the thermometer of his business.

Bruno Esperança

Business Director, Esalflores

In these years with Solvis, we were able to count on a highly qualified and effective team for the solutions we demanded. Data collection and qualification systems have helped us to have a reliable indicator, with which we can make assertive decisions to improve our products and services. Customers have also become accustomed to this channel of communication with Pizza Hut, since they know that we value their opinions. Many customers are surprised by our feedback on their feedback, which they have contacted. No doubt, the more practical, innovative and pleasant it is for the client to leave his opinion, the more competitive we will be; and Solvis has been our great partner in this matter.

Rodolfo Machado

Founding Partner, Weekeep

we can help!

Fill out the registration form below to receive our complete presentation by e-mail in a few minutes. If you have any questions or wish to receive a quote from our services, just describe your project and we will get back to you as soon as possible.